NOTICE: Due to Covid-19, some shipments are running behind schedule because of USPS picking up packages from our facility in California. Please continue to be patient with us during this time.
Frequently Asked Questions
Please read our FAQ before sending us a message.
What are the delivery charges for orders from the Online Shop?
Flat rate shipping is $5 for the continental United States. Worldwide shipping is a standard rate of $15. Express shipping and overnight shipping is also available for an additional fee.
Which payment methods are accepted in the Online Shop?
Paypal and all Major Credit Cards are currently accepted.
How long will delivery take?
Delivery and Processing takes approximately 5 business days upon checkout. International deliveries may take up to 14 business days.
How secure is shopping in the Online Shop? Is my data protected?
ResistBay is 100% secured using SSL (Secure Sockets Layer). All your data and information is safely protected when ordering.
What exactly happens after ordering?
After your order is received, it goes to our processing warehouse where your order will be fulfilled and shipped. You will receive tracking information in your account page once your order is ready to be shipped.
Do I receive an invoice for my order?
Your invoice is automatically emailed to you once you have completed your purchase. A copy of your invoice is also available on your account page.
Send us an email
Due to covid-19 our response time will vary, please be patient.